We guarantee the protection of your privacy.
Under no circumstances will your personal information be shared outside our company. Such information is strictly used for order management purposes and may only be accessed by the administrators of the MOULIN BONAVENTURE website.

In accordance with Articles 39 and following of French Law No. 78-17 of January 6, 1978 on Information Technology, Data Files, and Civil Liberties, you have a permanent right to access and rectify your personal data, either through the "My Account" section or by contacting us at:
SAS BONAVENTURE – Guillaume and Paolo CHABOT
La Petite Colle – 04210 VALENSOLE, FRANCE

Payments made online by credit card are processed securely via the servers of Stripe or PayPal. Under no circumstances do we have access to your banking details.
Payments can also be made using your PayPal account.

Shipping & Returns

PAYMENT
Payment is made by credit card at the end of the order process via the secure server of our banking partner, Crédit Agricole, by cheque, or directly in-store.
For mail orders, payment must be included by cheque covering the full amount of the order, including shipping fees.

SHIPPING FEES
For all orders, except in-store pickup, shipping fees will be applied. The amount is displayed before the customer confirms the order.

Tracked Colissimo J+2 by La Poste
Delivery within 24 to 48 hours without signature.

RIGHT OF WITHDRAWAL
In accordance with Article L121-19 of the French Consumer Code, the customer has a period of 14 days from the date of delivery to exercise their right of withdrawal, without needing to provide any reason or pay any penalty, except for return shipping costs.
This 14-day period starts from the receipt of goods or the acceptance of the offer in the case of services. If the period ends on a Saturday, Sunday, or public holiday, it is extended until the next working day.
To qualify for a refund, the products must be returned in perfect resalable condition, complete, and including all packaging, to the following address:
SAS Bonaventure – La Petite Colle – Route d’Oraison – 04210 VALENSOLE, FRANCE
Return shipping costs are the responsibility of the customer.
To avoid any dispute in case of loss by the carrier, always use a tracked delivery service and insure the parcel for the commercial value of the product.
• Download the withdrawal form (Annex to Article R. 221-3 of the French Consumer Code)